MTW IT Service Desk

Step

Tips/Notes

1

Referral Requests to Services, e.g. CNS referrals, work in the same way as ordering Pathology or Radiology tests. Requests can be made from Inpatients, Outpatients or Emergency Department (A&E)

2

With the patient selected from the ward tracking board and displayed in the Patient Banner, click the ‘Enter Order’ icon on the toolbar

Alternatively, left click the same button to the left of the patient’s name on the Patient Banner

3

The ‘Order Entry Worksheet’ is displayed. This is the starting point for creating your request.

The ‘Requested By’ options are shown at the top of the screen. They will default to ‘Me’ to add your name as the person requesting the referral. To select another option, click the ‘Other’ radio button to open the ‘Requested By’ window

4

To search for a CNS referral, select the dropdown box from the ‘Order Entry Worksheet’, to show ‘Manual Entry’. In the search bar, type “CNS”

Alternatively, select ‘Start of Browse’ from the dropdown and click the ‘+’ icon on ‘Other Disciplines’ to expand the list. Scroll down to find the appropriate service and then click the ‘+’ icon to expand

5

Highlight the required referral service from those shown in the centre panel and click the ‘Add’ button on the right.

Note: some Services offer a single referral whilst others will have multiple options

6

The ‘Referral request form’ with be displayed. Mandatory fields are indicated by a red square with a white star in the centre    . Select the relevant CNS type from the list and complete the form as appropriate.

Once the form has been completed, click ‘OK’

Note: The contents of the form may vary depending on the service selected

7

The Referral is added to the bottom of the ‘Order Entry Worksheet’. It can be modified or deleted before the order is submitted by selecting the ‘Edit’ or ‘Delete’ buttons

8

Once all the tests and requests have been added, click the ‘Submit Orders’ button. The referral request will print in the nominated location for action by that team

Note: some areas are working paperless and they will monitor their Patient List in Sunrise to see the referrals come in

9

Sunrise will return to the Tracking Board. With the patient in context in the Patient Banner, select the ‘Orders’ tab to show the order with the status ‘Active’