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Explore How-To's and learn best practices from our knowledge base.
General Help, Information, Forms etc.
FAQ
9
Powering On or Off a PC
Changing your Windows/Active Directory Password outside of SSO
Setting the Phone's Extension Number
Try this before calling the IT Service desk...
Telephone Help and Support
See all 9 articles
Getting Started
3
Logging a Ticket
How to log a service request
Helpdesk Call Options and Clinical Systems Summary
Sunrise
Sunrise Training and Supplementary Help
4
Sunrise QRG - Log on & off and Help
Sunrise QRG - How to reset your Windows password
User Guide - Magnifier App on Windows
User Guide - How to Change Screen Resolution Settings
Sunrise Doctors Quick Guides
10
Doctors' Checklist
Patient Allergies
Doctors Quick Guide - Placing Orders: Diagnostic Test (inc. LAB, RAD) and Referrals
Doctors Quick Guide - Medication Orders
Doctors Quick Guide - View Orders and Order Statuses
See all 10 articles
Sunrise Tips and Tricks
11
View Patient Location History for a Selected Visit
How to View Patient's Residential Location
Sunrise in 60 - Clear Name from Patient Banner
Create a Shortcut Button on the Menu Bar
Setting a Document as Favourite
See all 11 articles
Sunrise EPR Overview
13
Sunrise Video & Guide - Sunrise EPR Overview
Sunrise Visit Record Review and Timeline
Sunrise Reporting Tab Overview
Sunrise Reporting Tab - Custom Filter
Search for a Patient in Sunrise
See all 13 articles
Sunrise EPMA Overview
15
Sunrise Video - EPMA/EDN Overview
Sunrise Guide and Video - Introduction to the Worklist Manager (Drug Chart)
Sunrise User Guide - Introduction to the Orders Tab
Sunrise Guide and Video - Introduction to Basic Prescription Form
Sunrise Guide and Video - Introduction to Order Set Prescription Form e.g. Fluids
See all 15 articles
Sunrise - Inpatients
52
Sunrise in 60 - Has a Medication been Ordered by Pharmacy?
Sunrise Video - Martha's Rule
Sunrise Video - Peripheral Cannula Flowsheet
Sunrise Video - Vital Signs - Automated Observations using Welch Allyn Machine
Sunrise Video - Daily Nursing Note Flowsheet
See all 52 articles
Sunrise - Emergency Department
15
Reception/Urgent Treatment Centre (UTC)
ED/SDEC Attendance
ED/SDEC Discharge
Generic Information for ED Users
Flow Co-ordinators and NICs
See all 15 articles
Sunrise - Documents
5
Create a Clinical Document
Outpatient Multi Professional Record (MPR) Document
Deteriorating Patient Pathway SBAR Document
Wound Assessment for Outpatients
MED3 Fit Note
Sunrise - Orders and Results
25
Orders - Time Saving Tips and Tricks
Order on an Episode Note in Sunrise
Adding Allergy
Placing Orders (Pathology Tests, Order Sets and Add Ons)
Placing Orders (Radiology)
See all 25 articles
iRefer
2
iRefer Video & Guide - Clinical Decision Support Tool
iRefer - Frequently Asked Questions and Answers
Sunrise - Outpatients
15
Create a Patient List for Today's OP Clinic
Patient List Set-Up for Active Referrals
Patient Lists: Add, Remove and Re-arrange Columns
Patient Lists: Delete or Modify
Sunrise User Guide - How to Find and Search for Documents
See all 15 articles
Sunrise - Paediatrics
21
Sunrise QRG - Paediatric Ward Tracking Board
Growth Chart for Recording a Child's Measurements
Sunrise QRG - Place Request for Paediatric CNS Referral
Sunrise User Guide - How to Find and Search for Documents
Sunrise QRG - Creating Documents – Key Points
See all 21 articles
Sunrise - Therapies
14
Sunrise QRG - Create a Patient List for Therapy Referrals
Sunrise User Guide - How to Find and Search for Documents
Sunrise QRG - Creating Documents - Key Points
Sunrise QRG - Set Favourite Documents and Default Display
Sunrise QRG - Inpatient Therapies – Triage
See all 14 articles
Health Records
1
Sunrise Guide and Video- Patient Lists and Documents for OutPatient Clinics
Sunrise EPMA - Medicine Administration
22
Medication Supply Request and Medicines Manager Tab
Sunrise Guide and Video - Record Mark as Done Outcome for Scheduled or PRN Medication (Includes Counter Signing)
Sunrise Guide and Video - Record Mark as Done for Continuous IV Fluid (Task Form)
Sunrise Guide and Video - Record a Mark as Done for Variable Rate (Flowsheet)
Sunrise Guide and Video - Record PGD Medication and Administer
See all 22 articles
Sunrise EPMA - Prescribing
28
Sunrise Bitesize Video - Introduction to Part 1 & 2 of the Prescribing Module
Sunrise Guide and Video - How to Find Medication
Sunrise Guide and Video - Prescribe Medication via an Order Form
Sunrise Guide and Video - Prescribe Medication via an Order Set
Sunrise Guide and Video - Prescribe and Administer Medication
See all 28 articles
Sunrise EPMA - Pharmacy
19
Medicines Manager Tab for Pharmacy
Sunrise User Guide - How to Record Pharmacy Endorsements
Sunrise User Guide - Record Home Medication via Copy Reorder Function
Sunrise User Guide - Record Home Medication via Order Entry Function
Sunrise User Guide - Create Pharmacy Medicines Reconciliation Document
See all 19 articles
Sunrise EDN Doctor and Nurses
10
Sunrise Video & Guide - EDN Training for Doctors (Inpatient Wards)
Electronic Discharge Notification (EDN) for Nurses and Discharge Lounge
Sunrise Video - EDN Training for Doctors (SSU)
Sunrise Video - Ordering Discharge Medications
Sunrise Video - Request a Discharge Medication with Set Duration by Copying an Existing Inpatient Order
See all 10 articles
Sunrise EDN - Pharmacy
4
Sunrise Video - EDN Pharmacy Demonstration
Sunrise Guide - Update: Process for Reconciling Home Medications for Discharge
Sunrise Video - Modify Home Medication Order with Stop Reason
Sunrise Video - Orders Tab Display Filters
Sunrise - CAU
5
Sunrise Overview for CAU
Sunrise Video and Guides - Setup Patient List - Active Elective Admission Referrals
Sunrise Video and Guides - Setup Patient List - Completed Elective Admission Referrals
Sunrise Video and Guide - Add, Remove, Rearrange Patient List Columns
Sunrise Video and Guide - View and Complete the Elective Admission Request
Sunrise - Phlebotomy
10
Sunrise QRG - Finding Phlebotomy Patient List
Sunrise Video - Patient Search
Sunrise Video - Viewing Orders
Ordering and Taking Blood Samples
Sunrise Guide & Video - Using Add Specimen to collect samples
See all 10 articles
Kent and Medway Care Record
1
Kent and Medway Care Record (KMCR)
Resident Doctors Presentation - Sunrise EPR, EPMA and PAS Clinic Outcome
2
Sunrise EPR and PAS Clinic Outcome Presentation Slides by Clinical Systems Training Team
Sunrise EPMA Presentation Slides by Pharmacy Team
Virtual Ward
1
Virtual Ward - Linking New Admission to Previous Inpatient Visit
CLINICAL Systems Guides - DSMT (formerly CSMT)
iPro Anaesthesia
17
iPro Overview
Sunrise Basic Overview and Anaesthesia Record
Viewing iPro Anaesthesia Information in Sunrise
iPro Pre-Admission Test (PAT) for POA Nurses
iPro for CAUs
See all 17 articles
New Starters
4
Clinical Systems Crib Sheets
Video : Outpatient Clinical Systems for Consultants
Sunrise EPR & iPro Training: Which Training Should I Take?
Ward Flow Administrators Presentation Slides
PAS - General
10
Search for a Patient in PAS
Registering a Patient in PAS
Admit Inpatient / Daycase / Hilton Stroke Pathway
PAS - Register a Patient's Death
Ward Attender in PAS
See all 10 articles
PAS - Tips and Tricks
2
Amending a Patient's Address in PAS
Amending a Patient's Phone and Email Contact
PAS - Covid Guides
1
How to record Covid Vaccination Status (PAS and Clinical Workstation) V1
PAS - Reports Guides
8
How to view current infection control patients
How to view Emergency Department (ED) attendances
How to view potential paying patients report
How to view an inpatient waiting list
How to view an inpatient-daycase admission report
See all 8 articles
PAS - IP Guides (In Patient)
20
How to Print a Patient Wristband
How to Save a Notepad Document to eNotes
Add Patient to Inpatient / Daycase Waitlist (IPWL)
Adding a TCI Date from an IP Waitlist
IP 02 - How to view a ward list (PAS)
See all 20 articles
PAS - OP Guides (Out Patient)
35
How to View Clinical Letters in PAS (includes link to eNotes)
OP 01 - How to view patient appointments
Outpatient (OP) Appointment Outcome and Procedure Coding via Clinical Workstation
Outpatient (OP) Appointment Outcome and Procedure Coding via Diary
OP 04 - How to view completed OPA outcomes (via Patient page) V1
See all 35 articles
PAS - PMI Guides
9
How to view patient appointments
How to print a wristband, labels and front sheets
How to view inpatient location - in hospital
How to access eNotes via Allscripts
How to record a deceased patient entry
See all 9 articles
PAS - Troubleshooting Guides
7
How to reset your Allscripts password
How to navigate between Clinical Workstation and PAS video
How to understand duplicate patient search results - Video
Logging a PAS problem or support call
PAS Upgrade 2019 - Access the PAS Training Environment
See all 7 articles
eConsent
3
Video overview of eConsent
eConsent Guides
Frequently Asked Questions
Clinical System Guides
13
Rename Olympus DSS player
Renaming a Grundig 420 dictaphone - instructions
Allscripts PAS Crashing (Not Responding) on Launch
CUR - Missing Icon from your PC
CUR - How to change your Password
See all 13 articles
Datix
1
Datix prerequisites.
OpenEyes
12
OpenEyes - Introduction & Benefits
OpenEyes - How to Log in & Overview of the Homescreen
OpenEyes - Finding a Patient and the Patient Banner
OpenEyes - Upload a Referral
OpenEyes - Rapid Access Pathway for Clinicians
See all 12 articles
Teleologic eDN
3
Electronic Discharge Notification (eDN)
How to Set/Change a PIN on Teleologic eDN
Viewing an eDN using Telelogic
eNotes
5
User Guidance for eNotes
Saving an Email to PDF
eNotes Upgrade June 2020
How to flag a document on eNotes for review to admin
eNotes dashboard overview (desktop application only)
Radiology System Guides
1
Viewing and Requesting Transfers of Images on IEP
Clinical Systems Password Access
1
Clinical Systems Access Request
CAU
12
Logon to PAS
How to view a Healthcare Record location and history
How to request and cancel request for a Healthcare Record
How to track a Healthcare Record
How to access eNotes via Allscripts
See all 12 articles
Command Centre
4
How to use CAD
How to log in to PAS
How to view inpatient location - in hospital
User Guide - Teleologic Ward EDN
AMU Clinician
5
How to log into PAS
How to view a ward list (PAS)
How to record a VTE Assessment (Clinical Workstation & PAS)
How to access eNotes via Allscripts
How to view a patient warning or allergy in ward manager
ED Clerk
12
ED Contact Details and Escalation
How to log into PAS Allscripts
How to use CAD
Logon to PAS Video
How to view patient history using patient explorer
See all 12 articles
ED Clinician
0
Ward Staff
8
How to create a Healthcare Record
How to request and cancel request for a Healthcare Record
How to track a healthcare record
How to view a ward list (PAS)
How to record a VTE Assessment (Clinical Workstation & PAS) V1
See all 8 articles
Hybrid Mail
15
PAS Contact Table - Email List for Con-to-Con Letters
How to submit scanned documents to eNotes using Hybrid Mail
Hybrid mail FAQs
Hybrid Mail A4 Letter Template Guide
Hybrid Mail - Posting/Printing a Letter
See all 15 articles
Supporting Material Templates
2
Crib Sheet Template
Video Feedback Change Template
Teletracking
Quick Reference Guides (QRGs)
9
Creating a bed request
Porter request - Ward based patient
Icon Key
Badge Process
Setting Pending and Confirmed
See all 9 articles
Maternity
10
Maternity Assessment - Bed request and RTM
Maternity Creating a bed request and RTM
Maternity - Badge Process
Maternity - Setting Pending and Confirmed
Maternity- Discharge Milestones
See all 10 articles
Radiology - Soliton
User Guides
2
Soliton Radiology User Guide
Soliton Radiology Statistics User Manual
Quick Reference Guides
27
Study Filter Quick Reference Guide
Mobile App Quick Reference Guides
Adding a New Referrer Quick Reference Guide
Alert Referrer Quick Reference Guide
Appointment Sessions and Overlay Notes Quick Reference Guide
See all 27 articles
Radiology - Sectra PACS
Sectra PACS
3
UniView Quick User Guide
UniView User Guide 24.2
IDS7 User Guide
