MTW IT Service Desk

Step

Tips/Notes

1

Select the ‘Tracking Boards’ tab

2

Choose appropriate paediatric ward from the ‘Department’ list and select desired ‘View’ from the dropdown list to see all admitted patients

Note – Paediatric wards begin with prefix ‘P’, site and ward name. The 3 different paediatric locations can be selected from the ‘Department’ dropdown list i.e. ‘P MAID Riverbank Children’, ‘P TWH Hedgehog Ward’ and ‘P TWH Woodland Unit’.

3

For paediatric ED at both sites, users should look on the ‘ED Maidstone’ or ‘ED TWH’ tracking board and then choose the ‘Paeds’ view.

4

Sorting – By default, the first column header is sorted in ascending order with the indicator appearing to the right of the column name.

To sort by another column, select the desired column header and the ascending order sort is applied. Select the same column again to sort the list in descending order and the indicator changes to . However, when you log off, the sort will revert to the default sort setting.

5

Filters – Right click on a column header and select ‘Filter Column’. From the displayed filter options, select the desired checkboxes to set the filter criteria

6

User Filters – Can be combined with column filters currently applied. Select ‘Filters Applied’ or ‘User Filter Maintenance’ link to set filters.

Choose desired filter option and select ‘Apply Filter’ and Close. 

Once applied, the funnel icon will show in the filtered header and the link changes to for example,

Note – select link again to amend currently applied filters.

7

Lock Columns – Right click on a column heading and select ‘Lock Column’ so the selected column (and any columns to the left) remain visible whilst scrolling across the tracking board. To unlock the locked column, right click on the column and select ‘Unlock Column’.

8

Select patient – From the displayed list of patients, click anywhere on the row containing the desired patient. The selected patient will be highlighted in blue. The patient’s details are displayed in the patient banner. Additional icons on the toolbar and tabs become available once a patient has been selected.  indicates a child’s record.

Note – Please see separate Quick Reference Guide (QRG) ‘Patient Record Overview’ for further information

9

Badges / flags – Appears within patient’s row to provide visual information to staff about patients on the tracking board.

Hover on the vital sign (VS) icon to see the latest clinical observations. Abnormal observations are indicated by red arrows. Nurses to acknowledge Vital Signs.

The Lab icon on the tracking board may show multiple badges if orders have different statuses.

Hover over the Lab or Rad icons to see the orders. The Lab icon will show the status of the order.

The ‘Review All’ button will clear the Lab icon from the tracking board.

Double click on the Lab or Rad icon to open the Orders tab for that patient.

Note – If you hover over an icon for the selected patient, the tooltip heading will be green (as above). If you hover over the icon for any other patient not selected, the tooltip heading will be red.

10

Quick Launch Document – Located at the bottom of the tracking board. It contains a list of common documents that can be created and continued from within the tracking board. Select the arrow on the side to choose the desired document to start.

Alternatively, right mouse click on the patient, hover on ‘Quick Launch Documents’ and select desired document to create.

Note – Additional documents not listed are available from the ‘Enter Document’ icon on the toolbar.