This guide is to show all staff how to reset your Windows password

 

Step

Tips/notes

 

Important Note - Please log off Sunrise before doing this. If you have a laptop, but are currently logged on to a desktop, then wait until you get on your laptop and change it there otherwise it can cause issues with out of sync passwords.

 

 

Important Note - If you are working from home, ensure you are connected via VPN before you do this.

 

1

Press CTRL-ALT-DELETE on your keyboard all at the same time.

 

 

2

Choose ‘Change a password’

 

 

3

Your name should be in the top box with the domain before it. Eg, MTW/Andronicus.Smith

 

Type in your old password, then a new password in the next box and confirm that new password in the last box. (Remember it has to be complex and over 8 characters, with upper, lower case, numbers & special characters like a ? or !)

 

 

4

Hit the Return Key or Press on the Arrow pointing right. It now changes your password (This can take 20seconds-10minutes)

 

 


 

 

5

Now it is done. Press OK to return to your desktop.

 

 

6

If you need any further assistance, please call the IT helpdesk on either #105 or extension 35999.