Overview and Fix

 

No sounds from Logitech 960 headphones in Teams but can hear Windows sounds.

 

  • Right click the speaker icon on your task bar and goto playback devices.
  • click your usb headset then click Properties.
  • click the Levels tab.
  • Where it say Headset Earphone click Balance.
  • take #1 slidebar all the way left.
  • take #2 slidebar all the way right.

 

Test - this should fix the issue.

 

Source: Logitech Usb Headset - Sounds like garbage - Page 2 - Windows 7 Forums (sevenforums.com)