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MTW IT Service Desk

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FAQ 8
  • Powering On or Off a PC
  • Changing your Windows/Active Directory Password outside of SSO
  • Setting the Phone's Extension Number
  • Try this before calling the IT Service desk...
  • Telephone Help and Support
See all 8 articles
Getting Started 3
  • Logging a Ticket
  • How to log a service request
  • Helpdesk Call Options and Clinical Systems Summary
Single Sign On (SSO) 4
  • Bitesize Video - Introduction to the Single Sign On
  • Video and Guide - Single Sign On Setup
  • Bitesize Video - Linking an Application to Single Sign On for Existing Users
  • How to unlock your Smartcard by yourself without registering for it.
CSMT (EPR) Forms 5
  • Access for Clinical systems
  • MTW Sunrise EPR Change Request / New Document Request Form
  • Key IT Systems Change Template v2.5
  • Dual Screen Access
  • Request Form for New Build/ Clinic Alteration
Running a Clinic from Home 6
  • Logging on to VPN
  • Accessing Clinics
  • Opening a Multi Professional Record (MPR)
  • Accessing eNotes from Allscripts
  • Guide to eNotes
See all 6 articles
Viewpoint v6 1
  • Viewpoint v6
01892 635999

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Maidstone Hospital
Hermitage Lane
Maidstone
Kent
ME16 9QQ

01622 729000

Tunbridge Wells Hospital
Tonbridge Road
Pembury
Tunbridge Wells
Kent
TN2 4QJ

01892 823535